Terms of service

RESPONSIBILITY
THE INFORMATION ON THIS PAGE CONTAINS THE TERMS AND CONDITIONS THAT GOVERN THE WEBSITE MOROSWIM.COM. BY USING MOROSWIM.COM THE USER AGREES TO RESPECT AND ACT UPON ALL THE TERMS AND CONDITIONS IN THIS DOCUMENT AND ALL OTHER POLICIES ON MOROSWIM.COM.

MOROSWIM.COM RESERVES THE RIGHT TO CHANGE, REMOVE OR REPLACE TERMS, CONDITIONS AND POLICIES WITHOUT NOTICE OR WARNING AND THEREFORE URGE USERS TO CHECK BACK OFTEN TO REVIEW THE LATEST UPDATES AND LEGALITIES IMPLEMENTED.

THE USER MUST NOT LINK TO THIS WEBSITE OR ANY PART OF THE WEBSITE IN A WAY THAT DAMAGES OR TAKES ADVANTAGE OF REPUTATION, INCLUDING BUT NOT LIMITED TO:
(I) IN A WAY TO SUGGEST OR IMPLY THAT YOU HAVE ANY KIND OF ASSOCIATION AND AFFILIATION WITH US, OR APPROVAL AND ENDORSEMENT FROM US WHEN THERE IS NONE; OR
(II) IN A WAY THAT IS ILLEGAL OR UNFAIR.

THE USE AND ACCESS OF MOROSWIM.COM IS FOR PERSONAL USE ONLY.

LAST UPDATED: 15.03.2024


REGISTRATION
IN ORDER TO GAIN ACCESS TO SOME FEATURES OF MOROSWIM.COM USERS ARE ASKED TO REGISTER AN ACCOUNT. BY REGISTERING AN ACCOUNT, A USER AGREES TO SUBMIT CORRECT AND ACCURATE INFORMATION. A SAFE AND UNIQUE PASSWORD IS ENCOURAGED AND THEREFORE MOROSWIM.COM IS NOT HELD RESPONSIBLE FOR ANY UNAUTHRORISED ACTIVITY ON THE USERS ACCOUNT IF THE USER FAILS TO KEEP THE LOGIN INFORMATION SECURE.

THE USER REGISTERING AN ACCOUNT WITH MOROSWIM.COM MUST NOT USE ANOTHER USER’S ACCOUNT WITHOUT THE OTHER PERSON’S EXPRESSED PERMISSION.

THE ACCOUNT CAN BE USED TO EASILY PLACE ORDERS MANAGE HIS/HER INFORMATION AND GAIN ACCESS TO USEFUL TOOLS ON MOROSWIM.COM.

THE INFORMATION GIVEN WILL NOT BE SENT TO ANY THIRD PARTIES WITHOUT PERMISSION FROM THE USER AND WILL ONLY BE USED FOR INTERNAL RESEARCH UNLESS OTHERWISE STATED.

IF A USER THINKS THEIR ACCOUNT HAS BEEN HACKED, OR USED WITHOUT PERMISSION WE URGE THE USER TO CONTACT US AT SO IMMEDIATE ACTION CAN BE TAKEN.

IN A CASE WHERE INFORMATION IS ACCESSED BY A THIRD PARTY NOT DUE TO NEGLIGENCE ON OUR PART - MOROSWIM.COM WILL NOT BE HELD RESPONSIBLE.


ELIGIBILITY
INDIVIDUALS OVER THE AGE OF 18 MAY ACCESS MOROSWIM.COM, REGISTER AND PLACE ORDERS. WE ENCOURAGE USERS TO CHECK THEIR COUNTRY’S GOVERNING LAWS FOR ANY RESTRICTIONS REGARDING INTERNET USAGE. MOROSWIM.COM WILL NOT BE HELD RESPONSIBLE IF ANY LAWS ARE BROKEN BY A USER VISITING, REGISTERING OR ORDERING FROM MOROSWIM.COM

WE ENCOURAGE INDIVIDUALS UNDER THE AGE OF 18 TO SHOW THE SITE’S TERMS, CONDITIONS AND POLICIES TO A LEGAL GUARDIAN AND GET CONSENT BEFORE USING MOROSWIM.COM

THIS SITE COULD FEATURE CONTENT THAT SOME USERS MAY FIND HARMFUL AND OFFENSIVE. MOROSWIM.COM WILL NOT BE HELD RESPONSIBLE. BY BROWSING THIS SITE, YOU ARE ACCEPTING THE TERMS AND CONDITIONS OUTLINED.


INTELLECTUAL PROPERTY RIGHTS
ALL IMAGES, TEXTS, SCRIPTS, DESIGNS, ARTWORK, PHOTOGRAPHY, AUDIO, VIDEO EXCERPTS, HTML CODE, PRESENTED ON MOROSWIM.COM ARE COPYRIGHTED AND TRADEMARKED BY MORO EXCEPT AS PERMITTED BY STATUTE OR WITH MORO PRIOR WRITTEN CONSENT. MORO RESERVES THE RIGHT TO TAKE LEGAL ACTION IF ANY USE OF THESE MATERIALS ARE USED WITHOUT DIRECT CONSENT FROM MORO.


GOVERNING LAW
MOROSWIM.COM IS OPERATED AND ACTS IN ACCORDANCE WITH THE LAW OF NEW SOUTH WALES AND BOTH PARTIES HEREBY SUBMIT TO THE JURISDICTION OF THE COURTS OF NEW SOUTH WALES, AUSTRALIA.


LIABILITY AND COMPENSATION
MOROSWIM.COM WILL NOT BE HELD RESPONSIBLE FOR ANY HARM, DAMAGE OR DEATH CAUSED BY ANY SERVICE DIRECTLY OR INDIRECTLY PROVIDED BY MOROSWIM.COM OR THAT IS CAUSE DIRECTLY OR INDIRECTLY BY MORO PRODUCTS, MATERIALS OR PERSONNEL.


RELATIONSHIP WITH CLIENTS
BY VIEWING, USING AND/OR ORDERING ANY ITEM/S OR SERVICE FROM MOROSWIM.COM AN OFFICIAL LEGAL PARTNERSHIP IS NOT FORMED BETWEEN MORO AND THE CUSTOMER. A DELIVERY CONTRACT IS MADE AND IS DISSOLVED ONCE DELIVERY IS DONE.

MOROSWIM.COM RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST INDIVIDUALS THAT CLAIM TO BE IN PARTNERSHIP WITH MORO BASED ON SERVICES PROVIDED BY MOROSWIM.COM

ORDERING POLICY

ORDERS
WHEN MAKING AN ORDER, THE USER MUST FOLLOW THE INSTRUCTIONS ON THE WEBSITE AND FOR ALTERING ANY CHANGES TO THE ORDER BEFORE SUBMISSION.

ONCE AN ORDER HAS BEEN PLACED, THE ITEM/S ARE AUTOMATICALLY RESERVED UNTIL THE CREDIT CARD HAS BEEN CHARGED OR THE BANK TRANSFER HAS BEEN APPROVED, AT WHICH POINT THE CUSTOMER WILL RECEIVE AN EMAIL NOTIFYING THEM THE ORDER HAS BEEN ACCEPTED WITH AN OFFICIAL RECEIPT OF PURCHASE.

ALL ORDERS ARE TO BE PAID IN FULL AT THE TIME OF ORDERING BY ONE OF THE PAYMENT METHODS PROVIDED ON THE WEBSITE. THE PRICE IS DISPLAYED IN AUSTRALIAN DOLLARS (AUD) INCLUDING GST AND ANY OTHER CHARGES UNLESS STATED OTHERWISE.

MOROSWIM.COM MAY IN THE BUSINESS’S DISCRETION REFUSE TO ACCEPT AN ORDER FOR ANY REASON INCLUDING BUT NOT LIMITED TO:
(I) UNAVAILABILITY OF STOCK OR MAY OFFER AN ALTERNATIVE PRODUCT (IN WHICH CASE THAT MAY REQUIRE TO RESUBMIT AN ORDER).
(II) IF YOU ARE A STYLIST, BLOGGER OR AN INFLUENCER, WE REQUIRE YOU TO UTILISE SERVICES DIRECT WITH MORO, EMAILING AT PRESS@MOROSWIM.COM
(III) ON SUSPICION THAT THE PRODUCTS WILL BE SOLD TO OTHER CONSUMERS


PAYMENT POLICY

CURRENCIES
PAYMENTS AS WELL AS REFUNDS FOR SHIPMENTS ARE ALL INVOICED IN AUSTRALIAN DOLLARS (AUD).

CREDIT CARDS WILL BE DEBITED IN AUSTRALIAN DOLLARS, AND THUS, DUE TO EXCHANGE RATES, THE FINAL PRICE WILL BE CALCULATED IN THE APPLICABLE EXCHANGE RATE THE DAY THE CREDIT CARD COMPANY PROCESSES THE TRANSACTION.


PRICING AND CHARGES
WE CURRENTLY ONLY ACCEPT ORDERS IN AUSTRALIAN DOLLARS (AUD).

SHIPPING COSTS ARE COUNTRY SPECIFIC AND ARE CALCULATED AT CHECKOUT WHEN SELECTING THE COUNTRY TO WHICH TO SHIP, DIFFERENT PRICES MAY OCCUR. THIS IS AS A RESULT OF EITHER CHANGES IN CURRENCY OR DUE TO DIFFERENT PRICING IN DIFFERENT COUNTRIES.

WHEN THE ORDER IS PROCESSED, THE EXCHANGE RATE USED IS THE CURRENT EXCHANGE RATE. DUE TO THIS THERE MAY BE A DIFFERENCE BETWEEN THE ESTIMATED COST, AND THE COST CHARGED AT THE TIME OF PROCESSING.

WHEN A REFUND IS PROCESSED, THE EXCHANGE RATE USED IS THAT OF THE CURRENT DAY. THIS MAY CAUSE A VARIANCE IN THE PRICE PAYED AND THE PRICE REFUNDED, DUE TO THE FLUCTUATING EXCHANGE RATES.


PAYMENT AND PAYMENT METHODS
WE CURRENTLY ONLY ACCEPT PAYMENTS USING MASTERCARD, VISA, AMERICAN EXPRESS AND BANK TRANSFERS. PAYMENT DETAILS ARE NOT SAVED UNLESS REQUESTED BY THE CUSTOMER AND ARE DONE ON AN ENCRYPTED SECURE SERVER.

IF INFORMATION IS ACCESSED BY A THIRD PARTY NOT DUE TO NEGLIGENCE ON OUR PART - MOROSWIM.COM WILL NOT BE HELD RESPONSIBLE.

FOR ASSISTANCE WITH PAYMENT METHODS PLEASE CONTACT.


PAYMENT BY CREDIT CARD OR DEBIT CARD
WHEN CLIENTS PLACE ORDERS ONLINE, CREDIT CARD DETAILS ARE FORWARDED TO A PROTECTED ONLINE BANKING SYSTEM PROVIDED BY COMMONWEALTH BANK OF AUSTRALIA WHICH ACCEPTS MASTERCARD, VISA, VISA DELTA, VISA DEBIT, AMERICAN EXPRESS AND ELECTRON.


PROMOTIONAL CODES
PROMOTIONAL CODES CAN BE USED DURING CHECKOUT ONLY ONCE UNLESS STATED OTHERWISE. THE DISCOUNT WILL ONLY BE VISIBLE ONCE THE CODE HAS BEEN ENTERED INTO THE PROMOTIONAL CODE BOX ON THE CHECKOUT PAGE AND HAS BEEN ACCEPTED.

MOROSWIM.COM WILL NOT REFUND OR BE HELD RESPONSIBLE FOR PROMOTIONAL CODES THAT HAVE NOT BEEN USED FOR ANY REASON.


STORE CREDIT
STORE CREDIT IS APPLIED TO THE ACCOUNT REGISTERED WITH THE SAME EMAIL ADDRESS USED TO PLACE THE ORDER. STORE CREDITS CANNOT BE TRANSFERRED TO OTHER ACCOUNTS. STORE CREDIT IS VALID FOR 12 MONTHS AND ANY REMAINING BALANCE THAT REMAINS AFTER THE 12 MONTHS WILL NOT BE AVAILABLE FOR USE.

STORE CREDIT DOES NOT INCUR INTEREST NOR CAN IT BE REDEEMED OR REFUNDED FOR CASH. IF AN ORDER USING STORE CREDIT IS CANCELED OR RETURNED, THE PORTION OF THE PURCHASE ATTRIBUTABLE TO THE STORE CREDIT WILL BE RESTORED TO THE PURCHASER’S ACCOUNT ONLY.


PAYMENT SECURITY
MORO CLIENTS ARE GUARANTEED MAXIMUM CREDIT CARD SECURITY BECAUSE ALL TRANSACTIONS ARE PROCESSED USING SSL ENCRYPTION.


CHANGES TO THE TERMS AND CONDITIONS

MOROSWIM.COM RESERVES THE RIGHT TO AMEND THESE TERMS AND CONDITIONS AT ANY TIME WITHOUT WARNING. ALL AMENDMENTS TO THESE TERMS AND CONDITIONS WILL BE POSTED ONLINE, AND DATED. CONTINUED USE OF THIS WEBSITE WILL BE DEEMED TO CONSTITUTE ACCEPTANCE OF THE NEW TERMS AND CONDITIONS.


LAST UPDATED: 15.03.2024