Privacy policy

MORO IS COMMITTED TO PROTECTING THE PRIVACY OF OUR SITE VISITORS AND CUSTOMERS.  WE WILL NOT DISCLOSE INFORMATION ABOUT OUR CUSTOMERS TO THIRD PARTIES EXCEPT WHERE IT IS PART OF PROVIDING A SERVICE TO YOU - ORGANISING AN ORDER TO BE SENT THROUGH LOGISTICAL COMPANIES, CARRYING OUT CREDIT CARD AND OTHER SECURITY CHECKS AND FOR THE PURPOSES OF CUSTOMER RESEARCH AND PROFILING.

WE ARE THE PRIMARY DATA CONTROLLER FOR THE PURPOSES OF THIS WEBSITE AND OUR REGISTERED HQ IS LOCATED IN NSW, AUSTRALIA.

ANY CHANGES THAT WE MAKE TO THIS POLICY IN THE FUTURE WILL BE POSTED ON THIS PAGE AND, IF APPROPRIATE NOTIFIED VIA EMAIL.  CHANGES MAY OCCUR WITHOUT NOTICE SO PLEASE CHECK THIS PAGE REGULARLY.

LAST UPDATED: 15.03.2024


YOUR CONSENT
MORO WILL NOT SELL YOUR NAME, ADDRESS, EMAIL ADDRESS, TELEPHONE NUMBER, CREDIT CARD INFORMATION OR OTHER PERSONAL INFORMATION (EXCLUDING PARTNERS FROM WHOM YOU MAY HAVE LINKED TO OUR SITE) TO ANY THIRD PARTY WITHOUT YOUR PERMISSION.


THE DATA COLLECTED
MORO ACCESSES PERSONAL DATA ABOUT YOU THROUGH THE WEBSITE 

  1. ACCESS AND USE THE WEBSITE (INCLUDING BY WAY OF COOKIES)
  2. REGISTER FOR AN ACCOUNT ON OUR WEBSITE OR SUBSCRIBE FOR OTHER SERVICES, CONTESTS, SPECIAL EVENTS OR OUR MAILING LIST.
  3. PURCHASE A PRODUCT FROM US
  4. REQUEST TECHNICAL SUPPORT OR OTHER CUSTOMER CARE SUPPORT
  5. PARTICIPATE IN POLLS, SURVEYS AND QUESTIONNAIRES
  6. CONTACT US (IN WRITING, EMAIL, BY TELEPHONE OR OTHERWISE)
  7. POST CONTENT ON SOCIAL MEDIA PAGES
  8. INTERACT WITH US

COMMUNICATION AND MARKETING
IF YOU HAVE MADE AN ORDER FROM THIS WEBSITE WE MAY CONTACT YOU TO KEEP YOU UPDATED ON THE STATUS OF THE ORDER.  WE WILL PASS LIMITED CONTACT DETAILS TO LOGISTICS PARTNERS IN ORDER TO FACILITATE DELIVERY, INCLUDING ADDRESS, EMAIL AND PHONE NUMBER.

IF YOU HAVE SIGNED UP TO ACCOUNT NEWSLETTERS WE WILL SEND FROM TIME TO TIME, UPDATED INFORMATION ON THE LATEST PRODUCTS, LAUNCHES, NEWS AND SPECIAL OFFERS VIA EMAIL AND POST.  PLEASE NOTE ALL ACCOUNT MEMBERS HAVE THE OPTION TO OPT-OUT OF RECEIVING MARKETING COMMUNICATION FROM US.  THERE IS AN UNSUBSCRIBE LINK WITHIN THE EMAIL, OR ALTERNATIVELY PLEASE CONTACT CUSTOMERCARE@MOROSWIM.COM


COOKIES

COOKIES ARE SMALL TEXT FILES THAT ARE PLACED ON YOUR COMPUTER BY THE WEBSITES YOU HAVE VISITED.  THEY ARE USED IN ORDER TO MAKE WEBSITES FUNCTION, AS WELL AS PROVIDE INFORMATION TO THE OWNERS OF THE WEBSITE.

MORO AND ITS SERVICE PROVIDERS MAY USE ANALYTICAL COOKIES TO COLLECT INFORMATION ABOUT THE USE OF THE MORO WEBSITE.  THE ANALYTICS COOKIES COLLECT INFORMATION, WHICH AMONGST OTHER THINGS, ALLOWS US TO COUNT OUR AUDIENCE SIZE AND SEE USAGE PATTERNS.  IT ALSO ALLOWS US TO DETECT ANY PROBLEMS EXPERIENCED WHEN USING THE SITE WHICH CAN ULTIMATELY HELP US TO IMPROVING FUNCTIONALITY.

MORO MAY ALSO USE TARGETING AND TRACKING COOKIES TO UNDERSTAND YOUR INTERESTS AND BEHAVIOURS AS YOU BROWSE OUR WEBSITE.  THIS INFORMATION MAY ASSIST IN DELIVERING RELEVANT ADVERTISING TO YOU DURING VARIOUS ADVERTISING CAMPAIGNS THAT WE MAY RUN THROUGH PARTICIPATING THIRD PARTY SITES.


COOKIE TYPES
SESSION COOKIES REMAIN IN YOUR BROWSER DURING YOUR BROWSER SESSION ONLY, UNTIL YOU LEAVE THE WEBSITE.
PERSISTENT COOKIES REMAIN IN YOUR BROWSER AFTER THE SESSION (UNLESS YOU DELETE THEM)
PERFORMANCE COOKIES COLLECT INFORMATION ABOUT YOUR USE OF THE WEBSITE, SUCH AS WEB PAGES VISITED AND ANY ERROR MESSAGES.  THEY DO NOT COLLECT PERSONALLY IDENTIFIABLE INFORMATION.  THEY ARE USED TO IMPROVE HOW A WEBSITE FUNCTIONS.
FUNCTIONALITY COOKIES ALLOW THE WEBSITE TO REMEMBER ANY CHOICES YOU MAKE ABOUT THE WEBSITE (REGIOUS/CURRENCY) OR ENABLE SERVICES SUCH AS COMMENTING ON A BLOG POST.


LINKS TO OTHER WEBSITES

THIS WEBSITE CONTAINS LINKS TO OTHER WEBSITES, SUCH AS SOCIAL NETWORKS INSTAGRAM, FACEBOOK, GOOGLE+ AND TWITTER.  THE USE OF THESE SOCIAL NETWORKS ARE FUNCTIONALS FOR THE COMMUNICATION WITH ITS CUSTOMERS INVOLVED, TO INFORM THEM ABOUT NEW PRODUCTS AND TO DIALOGUE WITH USERS THROUGH POSTS, COMMENTS, QUESTIONS ETC.  ONCE YOU HAVE USED THESE LINKS TO LEAVE MOROSWIM.COM, PLEASE NOTE THAT MORO DOES NOT HAVE ANY CONTROL OVER THAT OTHER SITE.  WE CANNOT BE HELD RESPONSIBLE FOR THE PROTECTION AND PRIVACY OF ANY INFORMATION WHICH YOU PROVIDE ON OTHER SITES AND THEREFORE THESE SITES ARE NOT GOVERNED BY THIS PRIVACY STATEMENT.  PLEASE EXERCISE CAUTION AND OBSERVE THE PRIVACY STATEMENT APPLICABLE TO THE OTHER WEBSITE VISITING.


SHARING, COMMUNICATION AND DIFFUSION OF DATA

THE COLLECTED DATA CAN BE TRANSFERRED OR COMMUNICATED TO OTHER COMPANIES FOR ACTIVITIES STRICTLY CONNECTED AND INSTRUMENTAL TO THE OPERATIVENESS OF THE SERVICE, SUCH AS THE MANAGEMENT OF THE INFORMATION SYSTEM.  PERSONAL DATA WON’T BE COMMUNICATED UNLESS THERE’S A CONTRACTUAL AGREEMENT BY THE DATA SUBJECT.  PERSONAL DATA COULD BE TRANSMITTED TO THIRD PARTIES, BUT ONLY IN CASE:

  1. THERE’S AN EXPLICIT CONSENT TO SHARE THE DATA WITH THIRD PARTIES
  2. THERE'S THE NEED TO SHARE INFORMATION WITH THIRD PARTIES IN ORDER TO PROVIDE THE SERVICE REQUIRED.
  3. ITS NEEDED IN ORDER TO MEET A REQUEST BY THE JUDICIAL OR PUBLIC SECURITY AUTHORITIES.  NO DATA DERIVING FROM THE WEB SERVICE ARE DISSEMINATED.

RIGHT TO LODGE A COMPLAINT

IF A DATA SUBJECT CONSIDERS THAT THE PROCESSING OF PERSONAL DATA RELATING TO HIM OR HER AS PERFORMED VIA THIS WEBSITE INFRINGES THE REGULATION, HE OR SHE HAS THE RIGHT TO LODGE A COMPLAINT WITH THE AUSTRALIAN INFORMATION COMMISSIONER (OAIC), THE DATA PROTECTION SUPERVISORY AUTHORITY IN AUSTRALIA WWW.OAIC.GOV.AU


PERSONAL INFORMATION

PERSONAL INFORMATION PROVIDED BY THE USER CAN BE CHANGE AND EDITED THROUGH THEIR ACCOUNT SECTION AFTER LOGGING IN. WE CAN PROVIDE ACCOUNT USERS WITH INFORMATION WE HAVE ABOUT THEM VIA EMAIL.  PLEASE CONTACT CUSTOMERCARE@MOROSWIM.COM FOR SUPPORT.


SECURITY

MORO MAKES ALL REASONABLE EFFORTS TO ENSURE THAT YOUR PERSONAL INFORMATION IS STORED SECURELY BOTH IN PHYSICAL FORM AND ELECTRONICALLY.  YOUR CREDIT CARD DETAILS ARE COMPLETELY SAFE USING SSL ENCRYPTION.  AT NO TIME IS YOUR CREDIT CARD INFORMATION STORED ON OUR SERVERS.  WE USE THIRD PARTY PLATFORMS TO MANAGE AND DELIVER MARKETING CAMPAIGNS, DELIVERY, PAYMENT, IT SERVICES ETC.  IN PROVIDING THESE SERVICES YOUR PERSONAL INFORMATION WILL, WHERE APPLICABLE, BE USED BY THE SERVICE PROVIDER ON OUR BEHALF.  FOR FURTHER DETAILS ABOUT INFORMATION SECURITY PLEASE CONTACT CUSTOMERCARE@MOROSWIM.COM 


CHANGES TO THE PRIVACY POLICY

MOROSWIM.COM RESERVES THE RIGHT TO AMEND THE PRIVACY POLICY AT ANY TIME WITHOUT WARNING.  ALL AMENDMENTS TO THE PRIVACY POLICY WILL BE POSTED ONLINE, AND DATED.  CONTINUED USE OF THIS WEBSITE WILL BE DEEMED TO CONSTITUTE ACCEPTANCE OF THE NEW PRIVACY POLICY.


LAST UPDATED: 15.03.2024